Warranty & Returns

5 Year Warranty Logo

5 Year Warranty

STORMTECH proudly guarantees the quality, craftsmanship, and performance of all our products. We are committed to offering the finest products and service available and take the concerns of our customers seriously. It is your valued input that allows us to monitor product specifications and make improvements to the products we offer.

Request a Return Authorization
View Warranty Policy
View Return Policy

Requesting a return

Please direct all product return requests to us by email at returns@stormtech.ca or submit a return request here. We will aim to get back to you within 1-2 business days.

STORMTECH products are fully warranted to the original owner against defects in materials and workmanship for a period of up to five years from the date of original purchase, excluding normal wear and tear. If a product fails as a result of a manufacturing defect within this five-year period, STORMTECH will repair the product, without charge, or replace it at our discretion. Note, the Warranty period will not be extended or renewed due to subsequent resale, repair or replacement of the product.
  • Failure to follow the care instructions on the content/care label inside the product
  • Damages caused by accident, rips, cuts or tears
  • Damages caused by negligence, improper storage, abuse or misuse
  • Normal wear and tear and the natural fading of colors and materials over extended time and use, including any in-house decoration performed by STORMTECH
  • Damages caused by improper decoration application
For repairs and returns or other warranty questions, please contact us through your original point of purchase contact (store or distributor). If that is not possible, then all warranty questions and authorizations can be answered by contacting our Customer Service team. If you are a distributor wishing to start a return, you may do so online.
In accordance with STORMTECH Health and Safety practice, as well as for the protection of our staff, all products must be cleaned prior to being returned to us. Products that arrive in need of cleaning may be refused.
You can expect a 2-4 week turnaround depending on the time of year.
All warranty claims must be authorized prior to returning. STORMTECH will not bear any responsibility for unauthorized returns. Contact our Customer Service team or complete your Return Authorization now. All questions regarding return freight can be answered by contacting our returns team at returns@stormtech.ca.